What Jim’s Mowing, Harvey Norman, CPAP Direct, Lube Mobile and Anytime Fitness can teach us about brand strategy in 2026.
Every brand strategist has a list of rules.
Complementary colours. Consistent typography. A name that works in every context. A visual identity that reflects the quality of the business behind it.
These five Australian brands broke almost every one of those rules.
And built some of the most successful businesses this country has ever seen.
After 23 years in brand strategy I find them fascinating, not because bad branding is fine, but because of what they reveal about what actually builds a business. And what that means for anyone starting or growing one today.

Jim’s Mowing — The Trust Identity
Jim Penman started mowing lawns in 1982 with $24 and a second-hand mower while completing his PhD at La Trobe University. He was not trying to build a brand. He was trying to pay his bills.
For seven years he ran the business as a sole trader before franchising in 1989. Today Jim’s Group has over 5,000 franchisees across four countries with annual turnover approaching $500 million.
The brand identity? Clearly DIY. Jim’s own portrait, a stylised one-colour illustration, plastered on every van and trailer. Colours that clash. Design that breaks almost every rule.
So how did it become one of Australia’s most recognised brands?
Because the brand was never the logo. The brand was Jim. A real face. A real name. On every van in your neighbourhood.
In a service industry where you are letting a stranger onto your property, a human face is more powerful than a perfect logo. Jim did not build a brand identity. He built a trust identity. And it worked because the service backed it up every single time.
The lesson: Trust built through consistent service delivery can carry a weak visual identity further than most people realise. The logo is the last thing that kills a business.
Harvey Norman — The Legacy Trap
Gerry Harvey was not a newcomer when he launched Harvey Norman in 1982. He and Ian Norman had already built the Norman Ross chain to 42 stores and $240 million in annual sales before selling it that same year. Harvey Norman was built on decades of retail expertise… and it shows.
316 stores globally. 44 years of trading. One of Australia’s most recognisable retail brands.
And a brand identity that looks exactly as old as it is.
The red and blue. The bold font. The wordmark that has barely changed in four decades. In 1982 it commanded attention. In 2026 it looks like a brand that forgot to evolve.
Harvey Norman survived on real estate, supplier relationships, and the Gerry Harvey personality. For decades that was enough. But JB Hi-Fi launched in 2000. The Good Guys kept pushing. Both look more modern, feel more relevant, and speak to a buyer who grew up online.
Legacy buys time. It does not buy immunity. An aging identity in a modernising market is not a competitive advantage. It is a slow leak.
The lesson: The same brand equity that protects you can become a trap if you confuse legacy with relevance. At some point the brand has to catch up with the market or the market moves on without it.
CPAP Direct — The Brand That Doesn’t Need a Consumer Brand
CPAP. Continuous Positive Airway Pressure.
I drive past one of their locations every day and all I see is CRAP Direct.
That is the problem with acronyms. You cannot control the narrative. People make their own assumptions and if those assumptions are negative you lose before the conversation starts.
So how does a brand with that name have over 30 locations across Australia and become the country’s largest independent CPAP provider?
Because they do not need a consumer brand.
Founded in 2014 by Bryce and Michelle after Bryce was diagnosed with sleep apnea and found a complete lack of industry support, CPAP Direct grew through the most powerful marketing channel in healthcare, referrals from medical professionals.
When your GP or sleep specialist recommends a specific provider, you go. You do not Google alternatives. You do not compare logos. You trust the clinical recommendation.
CPAP Direct built their brand in the clinical network, not the consumer market. And their patient-first philosophy delivered the results that kept those referrals coming.
The lesson: The right distribution model can make your consumer brand almost irrelevant. But it only works if the product solves a genuine problem and the service is exceptional. Most businesses cannot replicate this which is why most businesses cannot afford to ignore their brand.
Lube Mobile — The Name That Became a Story
I remember seeing these vans as a kid and asking my parents what lube was.
Founded in 1982 by the Sayer brothers as a single-van mechanic business, Lube Mobile grew a genuinely disruptive idea, the mechanic comes to your car, into a fleet of hundreds of vans across Australia. Bridgestone acquired the business in August 2019 for approximately $45 million.
The name’s negative connotation is obvious. Everyone who has ever seen a Lube Mobile van has had exactly the same thought I had as a kid. And by the time anyone noticed, the brand was too established to change. The legacy was the trap.
But the service model was so compelling that customers used it in spite of the name, not because of the brand. In 2023 Lube Mobile rolled out a modern identity, new logo, new vans, new website. The name stayed, because at $45 million in acquisition value it was part of what Bridgestone bought.
The lesson: A truly disruptive service model gives your brand a head start that poor naming cannot immediately undo. But it also shows you the ceiling. At some point everything needs to catch up.
Anytime Fitness — The One That Got It Right
This is the brand I want every business owner to pay attention to.
Founded in 2002 in Minnesota by Chuck Runyon, Dave Mortensen, and Jeff Klinger, Anytime Fitness launched with a genuinely disruptive idea — affordable 24/7 gym access in a smaller community-focused space. The original branding? A running stickman that looked like Microsoft Word clip art from 2002.
They sold 29 franchises before opening their first corporate gym. The model was so strong the brand almost did not matter.
Today Anytime Fitness operates over 5,500 locations across all seven continents. In Australia they launched in 2008 and have grown to over 600 clubs with more than 730,000 members.
But here is what separates them from every other brand in this list.
In 2021 and 2022 they underwent a major global brand refresh. Bold new colour palette. Refreshed identity. An expanded positioning around holistic wellness. They modernised the brand without losing what made it recognisable. The stickman evolved. The feeling stayed exactly the same.
They asked the hardest question in branding: how do we evolve without losing the people who already love us? And they got the answer right.
The lesson: Brand equity is not an excuse to stand still. It is a platform to evolve from. Anytime Fitness did what Harvey Norman has not they carried their equity forward instead of letting it become a liability.
What This Means for Your Business in 2026
These five brands all proved that a strong model, great timing, and genuine service delivery can overcome almost any brand weakness for a period of time.
But the ones under the most pressure today are the ones that relied on that head start without ever building the brand underneath it.
What worked in 1982 was enough then. In 2026 it is the starting point. Every competitor has access to the same tools, the same platforms, the same AI, the same design resources.
Which means the brand, the positioning, the identity, the story, is more important than it has ever been.
If you are starting a business today, or growing one, learn from these five. Get the model right first. Deliver the service. And then, before you touch the logo or pick the colours, get the strategy right.
Because in 2026 you do not have 44 years and 316 stores to fall back on.
Leave your mark.
